FAQ's

When will I receive my tickets?
Generally tickets will be shipped within 4 days of your purchase unless the on hand date differs on the tickets you have chosen to purchase. The on hand dates are listed on almost all tickets now. If you do not see a date, assume that they are in hand and ready to be shipped out immediately. Tickets are almost all sent out with UPS to assure prompt delivery.

Can I ship to an address other than the billing address?
We permit this on many events, however, you may be asked to provide further identification to have the tickets shipped promptly.

How do I track my package?
You will receive the tracking number quickly after your ticket order has been accepted by the seller. This will not be the case 100% of the time. In some situations the supplier will use email, local office pickup, or will call. This will be explained to the customer upon checkout.

Can I get tickets last minute?
Yes. We will deliver up to the very time of the event. This can happen through many different channels but mainly email, local office pickup, or will call. We assure you that you can purchase at any time and will still get the same great tickets and service.

Why is my ticket printed on a piece of paper?
Many times we will provide customers with paper tickets as a more efficient means to pass the savings along to our customers. The barcodes are the same as tickets you may have seen in the past. These are 100% authentic and becoming a big part of our industry.

The section and row are not the exact same as my order?
Many times we will upgrade customers to slightly better tickets if they become available shortly after the order. This is done as a perk to doing business with OnlineCityTickets.com

Are all your tickets real?
OnlineCityTickets.com only sells 100% authentic tickets. We have sold tickets to over 20,000 different events throughout the world. We give a 100% guarantee to stand behind our outstanding service.

Ticket Information
Inventory We are a resale marketplace, not a box office or venue. Ticket prices may exceed face value. This site is not owned by Westbury Theatre.
Guarantee 100% Money Back Guarantee. Tickets are authentic and will arrive before event.
Address
960 Brush Hollow Road
Westbury, NY 11590, United States
Westbury Theatre
The NYCB Theater at Westbury (originally known as the Westbury Music Fair) is an entertainment venue located in Westbury, New York constructed in theater in the round style with seating for 3,000 that was originally developed as a means to present top performers and productions of popular theatrical musicals at a series of venues located in suburban locations on the East Coast of the United States. The Westbury Theatre is one of the premier venues for the New York City area. Some of the greatest performers and comedians have performed here in the past and the future will be no different.

While box office will focus on concerts, other non-musical events will be hosted at the Westbury Theatre, such as comedians, non-profit and charitable events, family entertainment shows, and events hosted by the city and people of New York, and the surrounding area. NYCB.Westbury-Theatre.com is not currently affiliated or sponsored by any official website, venue, or supplier. We are an independently owned and operated company that operates solely in the resale ticket market. Prices on our sites may be well above or below face value and will change quickly with demand.